#Msecure deal driver#

If you are flying into Los Angeles International Airport, you need to be aware that all the rental car companies are off-site.

Don’t miss the beaches, never-ending boulevards, or the Hollywood Hills - all easily reached by car. Rather than relying on public transport, opt for a rental car to easily navigate this sprawling city.

When you rent a car on your vacation, you will enjoy the freedom of discovering each corner of the city at your own pace. Get ready to explore the dazzling sights of Los Angeles on the road trip of a lifetime.That combined with the large and awkward size of the vehicle diminished my enjoyment of my vacation The agent went on to tell me about the hefty additional fees I would incur for any violations and use of toll roads that might occur. The agent did find a much bigger SUV and said I could rent it for $10/day more. That agent had no record of my having called to say I would be there a day later. The representative at the agency told me that because I did not show up on the first day of the rental they had no similar car available. The day after my arrival I went to the agency (U-Save) at 8 am when it opened. The person I spoke to advised me to show up before noon. I had called the car rental agency a day or two before my trip and told the person I spoke to that I would have to pick up my car on the second day of my rental instead of the first day. So instead I arranged for a one night's stay at a hotel rather than driving to see my family after my arrival. I immediately called to try to cancel the reservation but was told that couldn't happen. After doing so, without knowing the specific agency, I realized that my flight would arrive too late to pick up the car. Ran into several other travelers who had similar problems to my own with this company located at 5301 w. I would like to tell you I was the only person to experience this problem but unfortunately that is not the case. I was very upset that this type of company was an available option on this website. I have used KAYAK on numerous occasions and have always had a good experience. They don't tell you this and then your stuck with the car and not able to make it to your flight.Ĭons: Everything! This place is super shady and I would highly suggest removing them from KAYAK as they are not a good representative of what this booking company stands for. The thing they don't tell you is that in order to get into the parking lot you have to have a reservation with the parking lot.

If you have a flight later in the day, you have to take the rental car to a over night parking lot and pay an extra 27.50 for that service. Drop off was even worse, they are only open 8:00 Am to 6:00 PM. You had to take a bus to a parking lot and then they picked up in a van at the parking lot to take you to the rental office. Pros: The drop off was as difficult as they could make it. Overall is was a very disappointing experience. In fact myself, and three others, were waiting outside for about 30 minutes, to receive our car after the paperwork was completed. Other customers were having to call their insurance company to get the information.

This took each customer, including myself, additional time to gather that information from the internet. They required not only a copy of our car insurance card, but would not complete the rental, until we were able to provide them with the Declaration Statement from our insurance company. But this seemed to catch everyone who was renting a car at the time we were, by surprise. Not sure if the third issue was Economy Car Rental, or a policy within the State of California.

#Msecure deal driver#

We ended up catching a ride with the driver for Foxx Car Rentals, he was kind enough to drop us off where we needed to be. There is no specific pickup at LAX for Economy. She was extremely pushy about purchasing their insurance. Pros: The car was comfortable, and ran well.Ĭons: Customer service when picking up the car was terrible.